Should a package arrive after a guest’s departure or not be claimed during their stay, Potawatomi Casino Hotel will attempt to contact the receiving guest.Upon receipt of goods, if Potawatomi Casino Hotel cannot locate the package recipient’s current or future reservation, the item will be returned to sender or otherwise disposed of.Package and pallet counts, along with carrier and tracking information must be given to the Potawatomi Warehouse at 1-80.Boxes and parcels should arrive no earlier than one week (7 days) prior to the guest’s arrival or event.All packages may be subject to inspection.

To deliver items for a guest’s event, the package(s) or pallets must have this information visible: Use this mailing / shipping address for shipments into Potawatomi Casino Hotel:ġ-800-PAYSBIG or 1-80 To deliver a package to a guest’s hotel room, the package(s) must have this information visible: